The combined power of BPM (Business Process Management) and RPA (Robotic Process Automation), when combined together, can streamline and improves your business processes to a considerable extent.
Robotic process automation (RPA) make human life more comfortable by automating works that are repetitive. Business Process Management (BPM) is meant to automate end to end business processes.
However, all of the businesses of the current times that are pouring all of their automation efforts into a single automation strategy that there is a specific limitation to this strategic approach of unique automation strategy.
Organizations that have a vision are turning to a combination of RPA and BPM to create a well-rounded digital strategy that inevitably results in an active, streamlined process and, ultimately, increased revenues. Even software developers recognize the value of such complimentary tools, as leading automation software vendors are forming partnerships to tackle the end goal of end-to-end automation and are trying to provide a more comprehensive solution for clients.
Here are several specific methods that show how an automation approach combines BPM and RPA to streamline and improve business processes:
• Handling Exceptions – Whenever it comes to handle data, exceptions are inevitable. Exceptions as they always inevitably come along; typically require specific case management or an adequately designed exception path in the process that can seamlessly handle off to a human for review and resolution of the exception. BPM better handles exception handling capabilities. The end results in always aimed at a flexible solution that not only processes the right path but also accounts for how data exceptions will be dealt and treated so that the process never halts and moves forward regardless of data quality.
• Business Process Management for Approvals – There are always certain aspects of any business that will still require a human intuition and human decision-making capabilities. Approval is one such process that can often be riddled with inconsistencies, cause obstructions, and the inevitable human error and oversight.BPM provides the right automation strategy to deal with such obstructions in approvals. Using BPM is an excellent way to improve the overall approval process along with some of its decisions can be automated and logged for compliance requirements.
• Robotic Process Automation can act as an Application Program Interface (API) for legacy applications for the cases where there are no easy ways to integrate with an application, primarily because either an API doesn’t exist or the app doesn’t support web services.
A holistic understanding of Business Process Management is that it gives you a holistic view of your business processes because it combines information or statuses from different systems used in an enterprise. Robotic Process Automation gives you the capability to automate mundane tasks which are mostly performed manually. BPM is used to drive various business processes which can have several human, system and RPA tasks too. So a good idea would be rather than running RPA systems as standalone, BPM can be used to control the overall execution of business processes which involves several automation.
The sweet truth about Business Process Management and Robotic Process Automation is that they can tackle automation from different perspectives and neither unique automation strategy alone can maximize business process automation. But the combination RPA and BPM can deliver a more end-to-end automated solution than either one alone and improve your business processes to a considerable extent.