Business Process Management in Healthcare

Healthcare Industry is going through a rapid transformation , the significant regulatory changes, technological innovations, and market dynamics are making it imperative that the Indian healthcare industry adopts the tools that can keep up and be a partner in the change. The complex and ambiguous scenario of healthcare has been made more challenging with the new regulations and requirement of collating & analysing additional data points.
Any Failure to meet these challenges can result in financial as well as reputational loss. Business process management Architecture can help the organizations to get the adequate visibility within the processes , do a quick impact analysis & drive the change management in an effortless manner.

The organizations that have a well-defined Process architecture can

  1. Use the data to make informed decisions
  2. Define the responsibility & accountability of each process
  3. The change management or adoption of new processes is faster & seamless
  4. Reduces the number of errors
  5. Improves the organizational productivity & profitability
  6. Compliance to regulations & legal requirement becomes seamless
  7. Structure how information, systems and people interact
  8. Work toward continuously improving efficiency
Healthcare Organizations1

Some key ways BPM can help improve healthcare:

  1. Process Mapping – Healthcare processes are complex and critical and requires a smooth flow of information. BPM technology can simplify these processes by streamlining each associated activity. The processes can be handled more quickly and monitored at every step, to make it easier to track and prioritize activities.
  2. Big Data – Big data refers to the massive amount of data now available to businesses through the proliferation of the Internet. It is defined in terms of volume, velocity and variety. Thanks to electronic health records, a rapidly growing amount of healthcare information is now available and shareable. BPM technology allows organizations to manage their data and improve the way it is utilized.
  3. Software Applications – BPM can help fill in the gaps that occur when multiple software applications are used in performing routine healthcare processes. It forges links that capture information not covered by existing applications, and provides information more quickly to expedite patient care. BPM also bridges gaps from manual functions, such as face-to-face or email patient interactions that can raise costs and place an organization at risk of non-compliance.

The healthcare industry has not historically been recognized for its consistency, which has led to tremendous waste and lower levels of patient care. When BPM is at the core  of a healthcare organization’s approach to business, it allows people, systems and information  to interact with greater consistency. BPM can fundamentally change the way the business of  healthcare is accomplished, with less waste, cost savings, streamlined processes, increased compliance and better patient care.

BMP Can Make Healthcare More Consistent

The healthcare industry has not historically been recognized for its consistency, which has led to tremendous waste and lower levels of patient care. When BPM is at the core of a  healthcare organization’s approach to business, it allows people, systems and information to interact with greater consistency. BPM can fundamentally change the way the business of healthcare is accomplished, with less waste, cost savings, streamlined processes, increased compliance and better patient care.

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